Reports & Analytics
- Appointment Reports
- Generate appointment reports across pending, completed, cancelled, and expired bookings
- View appointment activity by date range, branch, employee, service, or status
- Track booking volume and service demand over time
- Analyze appointment trends to support operational planning
- Review appointment performance across teams and locations
- Order Reports
- Generate order reports for service orders, product orders, or mixed orders
- View order activity by customer, branch, date range, or status
- Track order volume, completion, cancellations, and revenue contribution
- Analyze sales performance across operational periods
- Monitor order behavior for better business decision-making
- Product Reports
- Generate reports on product sales and performance
- Track product movement within orders
- View product activity by date range, branch, or item
- Identify high-performing and low-performing products
- Support better product planning and sales monitoring
- Payment Reports
- Generate payment reports across transactions
- View payments by method, status, date range, or branch
- Track paid, pending, and partial payment activity
- Monitor payment collection performance
- Support reconciliation with orders, invoices, and financial records
- Attendance Reports
- Generate employee attendance reports
- View attendance by employee, branch, and selected date range
- Monitor check-in/check-out records and attendance consistency
- Identify attendance gaps, missed records, or irregularities
- Support payroll and workforce analysis using attendance data
- Commission Reports
- Generate employee/service commission reports
- Track commission values earned through appointments or sales
- View commission by employee, service, branch, or date range
- Support payroll and performance-based compensation review
- Improve visibility into incentive-driven earnings
- Refund Reports
- Generate refund reports for pending and completed refunds
- View refund activity across bookings and orders
- Track refunded amounts by method (cash or points), branch, or date range
- Monitor refund trends and customer issue patterns
- Support reconciliation between sales, payments, and refunds
- Export & Download Capabilities
- Export reports for external review or sharing
- Download report outputs for record keeping
- Support PDF/download workflows across multiple report types
- Enable managers and finance teams to use report data outside the platform
- Improve operational reporting with portable, shareable outputs
- Filtering & Analysis Controls
- Filter reports by date range, branch, employee, service, product, or status
- Search report records where supported
- Compare operational activity across different business dimensions
- Support both high-level review and detailed drill-down analysis
- Improve decision-making with structured reporting views
- Cross-Module Reporting Integration
- Connect reports with bookings, orders, payroll, attendance, payments, and refunds
- Use report data to monitor both operational and financial performance
- Provide business-wide visibility from a centralized reporting module
- Support managers, admins, and finance users with role-relevant insights
- Administrative Value
- Centralize reporting and analytics in one place
- Reduce manual spreadsheet work through system-generated reports
- Improve visibility into daily operations, staff performance, and business results
- Support data-driven decisions across operations, finance, and workforce management