Promotions & Loyalty
- Promotions Visibility
- View active promotions available to customers
- Browse promotional offers from a dedicated promotions section
- Check promotion details such as title, description, validity period, and discount type
- See which services or products are eligible for each promotion
- Explore current deals without needing staff assistance
- Promo Code Application
- Apply promo codes during cart or checkout
- Validate promo code eligibility before applying
- Support fixed-amount or percentage-based discounts
- Instantly reflect discount changes in the order summary
- Remove or replace promo codes if needed before checkout completion
- Loyalty Points Balance
- View current loyalty points balance
- Check available points before booking or checkout
- Monitor usable reward points in the customer account
- Keep visibility into rewards earned from previous activity
- Improve transparency around available benefits
- Points Redemption
- Redeem loyalty points against eligible services or products
- Use points to reduce the payable order amount
- Support partial or full redemption depending on available balance and rules
- Reflect redeemed points in checkout totals instantly
- Allow a smoother rewards-based purchase experience
- Points Earning
- Earn loyalty points from eligible bookings or purchases
- Receive points after successful completion of appointments or orders
- Build point balance over time through repeat activity
- Encourage customer retention through reward accumulation
- Connect spending activity with long-term loyalty benefits
- Promotion & Loyalty Integration
- Combine promotions with service and product purchase flows
- Show discounts and point usage in cart and checkout
- Link loyalty points with orders, bookings, and refund-related adjustments
- Keep promotion benefits and rewards synchronized across the customer journey
- Customer Experience Benefits
- Help customers discover available deals and rewards
- Encourage repeat usage through points and promotional savings
- Improve checkout flexibility with discounts and point redemption
- Create a more engaging and value-driven customer experience
- Temporary Booking (Cart Hold)
- Add selected service to a temporary booking/cart
- Hold selected time slot before final checkout
- Allow users to review or modify booking before confirmation
- Prevent conflicts while booking is in progress
- Auto-expire temporary bookings if not completed within time limit
- Booking Review & Adjustment
- Review selected services, add-ons, and schedule
- Modify selections before checkout
- Remove or update temporary bookings
- Ensure accuracy before proceeding to payment
- Integration with Checkout
- Pass booking details into cart and checkout flow
- Combine service bookings with product purchases if needed
- Reflect pricing, duration, and add-ons in final order
- Prepare booking for payment and confirmation
- Customer Experience Benefits
- Provide a smooth and intuitive booking journey
- Reduce friction with real-time availability and selection
- Offer flexibility with employee choice and service options
- Improve satisfaction with customizable service booking
- Enable quick and reliable appointment scheduling