Profile Management
- Profile Details Management
- Update personal profile information such as name, phone number, email, and address
- Edit account-related details used across bookings and orders
- Keep profile information accurate and up to date
- Maintain consistent customer identity across the platform
- Profile Image Management
- Upload profile image
- Update or replace existing profile picture
- Remove profile image if needed
- Ensure profile identity is visually represented
- Password Management
- Change account password securely
- Enter current password and set a new password
- Confirm new password before saving
- Enforce password validation rules (length, format, etc.)
- Maintain account security through password updates
- Account Deletion
- Request account deletion from the system
- Remove personal account and associated access
- Ensure confirmation before deletion action
- Prevent further login after account is deleted
- Handle data removal or deactivation based on system rules
- Account Security & Control
- Protect user account with secure credential management
- Prevent unauthorized access through password updates
- Maintain privacy and control over personal data
- Integration with System
- Reflect updated profile details across bookings, orders, and communication
- Use profile data in checkout, notifications, and history modules
- Ensure consistency of user identity across the platform
- Customer Experience Benefits
- Provide full control over personal account information
- Reduce dependency on support for profile updates
- Improve personalization and data accuracy
- Enhance trust with secure and transparent account management