Product Shopping
- Product Browsing
- Browse available products from the customer portal
- View products by categories or collections
- Search products by name or keywords
- Filter products based on availability or other attributes
- Explore featured or highlighted products
- Product Detail View
- View detailed product information
- Check product pricing and descriptions
- View product images and gallery
- Review product attributes (if applicable)
- Understand product usage or benefits before purchase
- Add to Cart
- Add selected products to cart
- Add multiple products in a single session
- Combine products with service bookings in the same cart
- Validate product availability before adding
- Maintain cart state across browsing
- Quantity Management
- Set product quantity before adding to cart
- Increase or decrease quantity in cart
- Validate quantity limits (e.g., prevent zero or invalid entries)
- Update total price based on selected quantity
- Cart Interaction & Updates
- View added products in cart
- Modify or remove products from cart
- Reflect real-time updates in cart totals
- Maintain synchronized cart across session
- Integration with Checkout
- Pass product data into checkout flow
- Combine product purchases with service bookings
- Reflect pricing, quantity, and totals in final order
- Prepare products for payment and order completion
- Customer Experience Benefits
- Provide a smooth product discovery and purchase journey
- Enable quick product selection and cart management
- Support combined shopping (services + products)
- Improve usability with clear product details and controls