Reviews
- Add Appointment Review
- Add review after completing an appointment
- Provide rating (e.g., star-based rating system)
- Write feedback about the service experience
- Review specific service or employee performance
- Submit review directly from appointment history
- Capture customer feedback for quality improvement
- Review Content Management
- Include comments, ratings, and optional feedback fields
- Reflect customer satisfaction level through ratings
- Store review data linked to appointment and service
- Support structured feedback for better insights
- Update Review
- Edit or update previously submitted review
- Modify rating or feedback if needed
- Keep reviews accurate and relevant over time
- Allow customers to refine their feedback based on experience
- Review Visibility
- Display reviews in customer profile or history
- Show reviews for services (if publicly visible)
- Provide feedback visibility to business/admin users
- Support service quality monitoring through reviews
- Integration with System
- Link reviews with appointments and services
- Use review data in reporting and analytics
- Help businesses evaluate employee/service performance
- Improve overall service quality through customer feedback
- Customer Experience Benefits
- Give customers a voice to share their experience
- Encourage engagement after service completion
- Help other customers make informed decisions (if visible)
- Improve trust and transparency in service quality