Notification
- Notification Viewing
- View all notifications in a centralized notification panel
- Access notifications related to bookings, updates, reminders, and system alerts
- See recent activity updates relevant to the user
- Display notification list with timestamps
- Support pagination or load-more for large notification lists
- Notification Types
- Booking updates (assigned, cancelled, completed)
- Appointment reminders
- Schedule or shift updates
- System alerts or important messages
- Operational notifications related to daily tasks
- Mark as Read / Status Management
- Mark individual notifications as read
- Mark all notifications as read
- Update notification status in real time
- Clear unread notification indicators
- Maintain distinction between read and unread notifications
- Notification Interaction
- Open notifications to view related details
- Navigate to related modules (e.g., appointment, order) from notification
- Improve response time by linking notifications to actions
- Integration with System
- Connect notifications with bookings, scheduling, orders, and system events
- Reflect updates triggered by admin or system actions
- Ensure consistency between notification content and actual system state
- User Experience Benefits
- Keep users informed about important changes
- Reduce missed tasks or updates
- Improve communication within the system
- Support faster response to operational events
- Appointment Workflow Integration
- Connect employee appointment actions with overall booking lifecycle
- Reflect acceptance, release, and completion changes in admin/business views
- Keep appointment progress synchronized across staff and operational modules
- Ensure employee-side updates contribute to status tracking, reporting, and customer service flow
- Employee Productivity Support
- Give employees a structured workspace for managing their own service tasks
- Reduce confusion by separating individual work queues from business-wide booking management
- Help staff stay organized with clear appointment visibility and status progression
- Support smoother day-to-day execution of assigned service work